What is Enabling?
Enabling is a special consulting service by Simplifier AG – we are here to provide you with the right skills to work with Simplifier. Low Code and Simplifier can unlock tremendous potential through the combination of the right persons, methods and tools. When used in the right way this approach can drive your application creation capabilities and boost your digitization initiatives to a new level.
Our Mission:
The following topics are covered by our enabling team:
- Training on the job (no classroom training)
- Hands-on Problem solving with your App Builders in One-to-One Sessions
- Custom Content Creation for your application like custom widgets, business objects and many more
- Architecture Consulting and Best Practice Approaches for your use case
To get in touch with us, we offer the following services:
- Your Questions and our Answers by Ticket
- Remote Consulting via Video/Web Conferencing
- Training on the job here in our office or at your Location
How to get Enabling?
Contact your Account Manager to request and order Enabling Packages via this form.
Please have a look at the following tutorial on how to use our Enabling Services:
1. Get Credentials to our Support System
If you don’t have user and login credentials, please fill out this form to get access.
2. Logon to our Support Ticket System
Go to Support Portal https://support.simplifier.io
Create a new Ticket with your Request
Choose Ticket-Type Enabling and add as URL your Simplifier Instance
Describe the matter and the way you want to solve the issue (ticket answer, remote enabling, training on the job)
Send it to us and we will take care of your request.
Response Times for Enabling Tickets
For our monthly hour packages, we guarantee the following response times to provide you valuable support:
Package | Response Time* |
Bronze | < 5 Workdays |
Silver | < 3 Workdays |
Gold | < 2 Workdays |
Platin | < 4 hours |